Shipping policy

Shipping Policy

Last updated: August 2, 2026

Thank you for shopping with SwiftReflex. Please read the following shipping policy carefully to understand how we handle the delivery of your order.

Order Processing

All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we will notify you by email if there is a significant delay.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary depending on the destination and product, and typically range from 4 to 14 business days from the date of dispatch. Delivery delays can occasionally occur due to factors outside our control, such as customs processing or courier delays.

International Shipping

We currently ship to the United Kingdom and internationally to select countries. Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information where available. Please allow up to 48 hours for tracking information to update after dispatch.

Lost, Delayed, or Damaged Packages

SwiftReflex is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or us directly to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package has not arrived within the estimated delivery window, please contact us at swiftrelaz@gmail.com and we will help investigate.

Incorrect Shipping Addresses

SwiftReflex is not responsible for orders shipped to an incorrect or incomplete address provided by the customer at checkout. Please double-check your shipping details before completing your order. If you notice an error, contact us as soon as possible after placing your order so we can attempt to correct it before dispatch.

Contact Us

If you have any questions about this Shipping Policy, please contact us at swiftrelaz@gmail.com.